This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: can't open photo.jpg (325 Views)
Reply
Student
spicerun
Posts: 1
Registered: ‎04-09-2012
Message 1 of 2 (327 Views)

can't open photo.jpg

I have an apple i4s cell phone and have been taking pictures for months and sending to my e-mail address. The other day i had sent a few pictures and then reviewed them. Just a few minutes later i sent another picture and it would not open. Then all previous pictures with photo.jpg would not open. All other type of jpg photos open and if I open them on my other PC in Windows XP they open. The message error i get when i try to open them is " cannot create file: photo.jpg..Right click folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

 

I have tried this but can't figure it out

 

 

 

ity version 1.0.0.2OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II P960 Quad-Core Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 5882 Mb
Graphics Card: ATI Mobility Radeon HD 6370, 512 Mb
Hard Drives: C: Total - 585384 MB, Free - 503516 MB; D: Total - 24790 MB, Free - 3623 MB;
Motherboard: Hewlett-Packard, 1641
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled

Please use plain text.
Distinguished Professor
Kalt
Posts: 3,005
Registered: ‎11-19-2008
Message 2 of 2 (325 Views)

Re: can't open photo.jpg

This is a known issue, click the following link and run the Microsoft Fix-It and then attempt to download/open the photos again.

http://support.microsoft.com/kb/305982
Please use plain text.