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11-09-2011 01:37 AM - edited 11-09-2011 07:42 PM
Can anyone explain why the HP dv7t 6000 CTO (prod. no. XW899AV) displays a Windows Experience Index score for graphics and gaming tests that is higher with the Mobile Intel HD Graphics activated (6.3) than with the Radeon HD 6770M (4.1)?
I don't know if any updates caused this, but both the BIOS and graphics drivers have recieved updates over the past six months or so... currently, the graphics driver version is: 8.830.6.3000 and the latest BIOS is installed: F.1A.
Here are the two screen shots; each Windows Experience Index (WEI) result uses a different graphics option:
Mobile Intel HD Graphics
Radeon HD 6770M
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11-10-2011 12:14 AM
I remember answering another member long back who had almost a similar issue with WEI scores.
Kindly refer below thread for more info
I am an HP employee!!
12-08-2011 12:18 AM - edited 12-11-2011 04:16 AM
I think that your problem may be this:
try the Bios update and set the fixed mode for graphic.
06-09-2012 12:59 PM - edited 06-09-2012 01:01 PM
No dice, but thanks for trying.
This is NOT simply a cosmetic issue. My dv7 has consistently had performance problems due to the graphics.
06-09-2012 12:59 PM - edited 06-09-2012 01:05 PM
Thanks, but the article you point to refers only to the 6100 models and I am having this problem with the 6000 model. The Switchable Graphics options are different in these two models.
07-31-2012 11:04 PM - edited 07-31-2012 11:05 PM
posting the solution here: