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Re: dv9000 Bad Video Card? (7086 Views)
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Top Student
lxld
Posts: 6
Registered: ‎04-04-2009
Message 11 of 64 (8,055 Views)

Re: dv9000 Bad Video Card?

same as the rest...dv9500 ...video down...nvidea card 8600...been contacting hp daily ...still won't admit problem...please everyone contact hp until you are blue in the face...boycott until this wrong is righted

rm

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Top Student
DethRide
Posts: 5
Registered: ‎12-19-2008
Message 12 of 64 (7,915 Views)

Re: dv9000 Bad Video Card?

My dv9500 also has the bad Nvidia GPU. getting nothing but run around from support.

People are comp-laining on the business forum too.

http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+124011065116...

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Top Student
LARamsFreak
Posts: 5
Registered: ‎04-30-2009
Message 13 of 64 (7,709 Views)

Re: dv9000 Bad Video Card?

+1 on this issue.  Mine's the dv9730nr with the dreaded nVidia GeForce 8600m.
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Tutor
chumway
Posts: 42
Registered: ‎06-02-2009
Message 14 of 64 (7,515 Views)

Re: dv9000 Bad Video Card?

I had the same problem. I sent mine back and they refused to fix it. They said they detected liquid on the motherboard. If remotely possible,  my grandson spilled a little, but that was like 6 or 7 months ago. There were other people in the form that got the same reply from HP. The laptop was working fine after that except some minor flikering. On the day of my laptop's demise I was doing a backup and I noticed the flikering and it got unusually warm and then nothing. So since HP won't help, I put the problem in someone elses hands.
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Student
NHNona
Posts: 1
Registered: ‎06-25-2009
Message 15 of 64 (7,323 Views)

Re: dv9000 Bad Video Card?

I have a dv9000t that I bought 12/06.  I actually bought 3 of them in 12/06 and one got sent back still in warranty for a new motherboard (no charge) but a second one was out of warranty when the problem occurred. (paid $400.00 for repair)  also bought a dv2000 in 8/07 that we've had nothing but problems with, so I think it's fair to say I won't be going with HP again. Which pains me...   cause I read such good things about HP before I bought these laptops.

My problem now is that I want to play a game that requires at least a Nvidia GeForce8800GTS. Mine is Go 7600. So my questions is, can I upgrade it?

I would appreciate any info anyone can send my way

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Top Student
brnkofdisaster
Posts: 10
Registered: ‎06-26-2009
Message 16 of 64 (7,303 Views)

Re: dv9000 Bad Video Card?

For people who have issues with bad NVIDIA Chips.. contact your credit card company. They may have an EXTENDED WARRANTY program through them. I did it.. in the process of it.
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Honor Student
trumpetmic
Posts: 3
Registered: ‎07-11-2009
Message 17 of 64 (7,102 Views)

Re: dv9000 Bad Video Card?

+1 for me too.  dv9260nr laptop display is "fried".

 

 

How do you get HP to help you with this defective laptop?

 

 

Mine is an HP Pavillion dv9260nr ( dv9000 series ) and the same problem happened with mine has with all of yours...

The screen shows blotches of white and grey, and sometimes lines through it.

I have spoken with an HP case manager and she said HP would not fix it unless I paid $500 or so.

She even told me to get over it because laptops aren't supposed to last that long anyway.

Wow.

Since so many people are talking about the same problem (and who knows how many aren't speaking up), this is obviously a defective product.

My experience with HP has been absolute crap.

What gives, HP?

Anyone have any tips for me?

 

 

 

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Student
gmbd
Posts: 2
Registered: ‎07-12-2009
Message 18 of 64 (7,086 Views)

Re: dv9000 Bad Video Card?

I am having the same problem as the rest of this forum. I have a dv9000t, that was purchased in November 2006.  And of course the extended warranty that I purchased has now expired.  

 

While in the middle of a word document I received a display error message immediately followed by another message that the error had been corrected.  The screen then went black and remained that way for several days.  Then it seemed to return to normal until I shut down the computer and tried to reboot.  The screen has been black ever since.  I spoke to an authorized technician who told me that the motherboard was gone and that I should add my concerns to this forum.  He said there have been a number of others with the same forum and that maybe if HP reviews our concerns they will take some positive action.

  

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Tutor
bigsip22
Posts: 17
Registered: ‎03-21-2009
Message 19 of 64 (7,077 Views)

Re: dv9000 Bad Video Card?

[ Edited ]
 I used to have the same problem. Please read my thread in this forums:
http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&message.id=6730&query.id=200500

This is a widely-known manufacuring defect that involves the Nvidia chipset in your laptop. HP has a very limited warranty & doesn't recognize that thousands like you and me are having this problem. <text deleted> The company will try their hardest to charge you for repair of a component that was defective before they ever sold you your laptop.
Message Edited by WendyM on 07-12-2009 03:10 PM
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Student
OSUBevs
Posts: 1
Registered: ‎07-16-2009
Message 20 of 64 (6,988 Views)

Re: dv9000 Bad Video Card?

[ Edited ]
<text deleted>Why HP would not deal with this know defect is beyond me.  Losing a great many consumers who paid a premium for these machines
Message Edited by WendyM on 07-16-2009 01:22 PM
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