- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Display/Video
- >
- hdx18 external monitor not receiving signal
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 08:24 AM
My HDX18 connected to an external monitor. When powering up monitor, "no signal received" message is displayed on monitor. This was a working arrangement and has recently stopped after disconnecting and reconnecting the monitor.
Solved! Go to Solution.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 09:40 AM
Try to attach the monitor to another machine to make sure the monitor is working. Try to attach another monitor to your machine. Did you recently update any driver software, especially video? You did try the function and F key combination for switching between external, internal and both monitors?
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 09:46 AM
Things to try :
Go directly to Intel and run the automated driver finder and install the latest chipset driver. Do not install any other drivers it may find, leave those alone.
http://www.intel.com/p/en_US/support/detect?iid=dc
Go to NVIDIA and install the latest driver, save the driver to the desk top and run it from there, not from a temporary folder. When running the install file, go to advanced and choose to do a clean install of the driver.
http://www.geforce.com/drivers/results/42588 (I am guessing that this is the correct one)
This one is for the GT 130M, W7 or Vista 64 bit, if you're running the GT9600M, it's a bit newer, if you can't find it, post again. I am also assuming that you're running 64 bit.
After you have done all the above, do a hard reset. Remove the battery, adapter and all things connected to the laptop. Hold down the power button for 1 minute and plug only the adapter in _ boot up _ shut down _ install the battery.
Boot up the laptop and turn on the TV.
Have the TV selected away from the HDMI input that you're using for the computer.
Connect your HDMI cable to the laptop and TV and now select the correct input for the TV.
Hopefully it will work now.![]()
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 10:45 AM
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 10:48 AM
Thanks again.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 11:01 AM
Hmmmmmmmmmmmm.........! Don't worry, I'm OK. A tear in my eye but I'll get over it.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 11:07 AM
I am confused _ if using the f4 key to change to external moitor worked, why did you mark my answer as a solution ?
If the f4 solution from Danjen worked then I will change the solution to his. ![]()
The rule of thumb is to always go with the simpler of the two or what ever number there happens to be.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 11:13 AM
I guess the OldPigFarmer is busy tending the pigs, you need the solution more then me.
![]()
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 03:42 PM
I apologize guys, my first time on the forum. I intended to give you a positive kudo, and will indicate your answer was the solution. So if somehow I sent along a negative kudo. Thank you all for your assistance, my monitor is working great now.
Re: hdx18 external monitor not receiving signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-28-2012 03:45 PM
