how can i get back the ability to view youtubes and other videos? it was working 2 or 3 days ago.

[sylmjk]

I am afraid that I may have uninstalled or disabled some video/media viewer on my computer. All of a sudden, I can't get any YouTubes or open any videos sent by family, or contained in a news story, etc. A screen comes up, for "Flash" something or other, and I have tried it now about 20 times. It always ends up saying that attempts were "unsuccessful." I'm not really savvy on all the technical stuff, I just want my video capacity back. Thanks!

[DavidPK]

Hi,

Try the following.

First, download the Flash uninstall utility on the link below and save it to your Desktop.

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

Close all browser windows before running the Flash installer.

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE ( See Note Below ) and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

Note:  If you have a 64bit installation, make sure you open Internet Explorer and not Internet Explorer64 ) and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

If you want to use Internet Explorer 64, install Adobe Flash for this browser using the link below.

http://labs.adobe.com/downloads/flashplayer11.html

Regards,

DP-K