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Re: how do i recover the webcam? (40 Views)
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gregsain Student
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gregsain
Posts: 2
Registered: ‎04-17-2012
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how do i recover the webcam?

‎04-17-2012 10:30 PM

I bought this HP Pavilion g7 Notebook PC ( PN: A4B14UA) laptop last november 2011, and for some reason the webcam stopped working. I think it had something to do with uninstalling youcam, but not sure.

How do i reinstall the webcam drivers? Will that bring it back?

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HPTurkey Tutor
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HPTurkey
Posts: 21
Registered: ‎04-26-2011
Message 2 of 4 (62 Views)
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Re: how do i recover the webcam?

‎04-17-2012 11:12 PM

Can you see  "HP Webcam Device" on the device manager ? If webcam device is installed you can use following the Cyberlink you cam driver but not installed the problem might be a hardware.

 

Cyberlink YouCam Software

http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54246.exe

 

How to open device manager CLİCK

 




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Distinguished Professor Distinguished Professor
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Vidya
Posts: 4,456
Registered: ‎07-17-2009
Message 3 of 4 (59 Views)
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Re: how do i recover the webcam?

‎04-17-2012 11:21 PM

You can even refer the following weblink for troubleshooting this issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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gregsain Student
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gregsain
Posts: 2
Registered: ‎04-17-2012
Message 4 of 4 (40 Views)
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Re: how do i recover the webcam?

‎04-18-2012 09:31 AM

It doesn't show up in the device manager. I updated the BIOS, and when i went to the place where you reinstall the programs and files, there was no where to upload the cam drivers.

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