how to download graphic drivers

[somy_j]

hi,

I have a HP pavilion g6 -1156se notebook PC. I want to download Graphic drivers and install them but I couldn't do it from this website becuase i didn't see  my graphics model at the website and downloads were with errors. my graphics model is RADEON.

thank you for helping me

[erico]

Hi,
Welcome to the HP Forum!

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somy_j wrote:

hi,

I have a HP pavilion g6 -1156se notebook PC. I want to download Graphic drivers and install them but I couldn't do it from this website becuase i didn't see  my graphics model at the website and downloads were with errors. my graphics model is RADEON.

thank you for helping me

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Which specific Radeon HD is it?

Does your notebook have switchable graphics?  If two display adapters are listed then it might. Please post both here if that is the case.

Go to Device Manager to find out. Select the Display Adapter device and click on the triangle to the left to open it.

Kind regards,
erico

[somy_j]

thank you for answringmy question. two display adapters are listed at display adapters part. both are standard VGA Graphics Adapter.

[erico]

Can you post a screenshot of the Device Manager with the display adapter section open at full size?

Use the snipping tool in Windows 7 if you have it.

here is an example of what I mean.

regards,

erico

[somy_j]

this is a screenshot of Devicemanager.

[erico]

The image shows there is no driver installed for the Radeon HD adapter. Use the link I provided to the web support portal -->driver & software download section --> download the available driver for the radeon HD adapter which matches the one in your notebook. If you don't know which one you have let me know and I will explain how to determine that. 

Best regards,

erico

[somy_j]

thank you for helping me, I couldn't download it from the website because there was an error at the end of each download. i'll be happy if you help me to know how I can determine which one matches with my notebook's graphics and i should download it.

thanks alot

[erico]

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somy_j wrote:

thank you for helping me, I couldn't download it from the website because there was an error at the end of each download. i'll be happy if you help me to know how I can determine which one matches with my notebook's graphics and i should download it.

thanks alot

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The specifications I read on the web support portal for your notebook states that your notebook has the AMD Radeon HD 6470M installed for video. It also shows a  2.3 Ghz Intel Core i5-2410M cpu is installed. Is that accurate information?

I do not know which version of Microsoft Windows is installed in your notebook nor the version(32 or 64-bit) Please post that.

If Microsoft Windows 7 (32 or 64-bit) then download and install this driver software package. It supports the AMD Radeon HP 6740M graphics solution and installs  drivers for switchable graphics if that capability is present.

regards,

erico

[somy_j]

 I downloaded them before but there were error at the end and the files were corrupted.  I will download it again.

thanks so much,

[erico]

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somy_j wrote:

 I downloaded them before but there were error at the end and the files were corrupted.  I will download it again.

thanks so much,

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Try a different browser. If you were usingInternet Explorer use Firefox or Google Chrome instead. There is always the option of downloading via FTP through the use of an open source  FTP client program.

regards,

erico