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03-12-2009 02:12 PM
So 9500 froze up one night. Then when I turned it on the next day, my resolution went to like 600x480 and the colors were like 4-bit.
Then when I go to the device manager, it says Windows deactivated my card becaue there was a problem with it. . .
Does that sound liek the same problem going around with the nvidia card?
Pretty not cool.
03-12-2009 02:25 PM
Yes cause that is exactly how mine developed. Prediction: If you attempt to install driver, it may or may not take. And if it does take then your system will eventually lock up, do a system dump, and restart on its own. Then you will find that the driver is once again missing and Windows will tell you it has to do with "hardware malfuntion regarding video display".
03-12-2009 05:05 PM
03-14-2009 06:21 PM
Hey welcome to the club! Mine is DV9399ea with nvidia geforce 7600 bought 2 years ago for E2000 and not listed for a recall. I'm no tech but since it is out of warrranty of course, I discovered that the fan is too far to reach. There were massive clots of dusts blocking both side of the vent. You can't see this from outside. Half of the vent for video card was block by a black tape. Dusts all over the motherboard(as you now dust has electrostatic charge too). In my opinion this contribute to the superheating which made the video card faulty. All in all I suggest a bad design on HP part.
Will try my luck to call HP on Tue (st Pat's weekend). Any point getting it fixed and end up with the same problems?
Used Acer for 5 years, no major problem. Got it cheap too.
Thinking of buying new laptop.
BTW bye bye HP....
03-14-2009 06:30 PM
This site has been literally censored on HP's forums because it is actually making progress!!!
Go submit all of your laptop info there ASAP - the more numbers the better (170+ already I am #173)
03-15-2009 08:42 AM
03-15-2009 12:34 PM
Yep, I'm another vitcim of the faulty 8600 chipset. I can get things working properly if I unplug and boot on battery, but I'm not sure how long that sulotion will last. HP really needs to do a recall -- this problem should not have anything to do with warantees and service plans.
I acually work in the compuer support field, and I'm boggled as to how a company can go this long and not properly take care of their customers.
I bought this laptop with the belief that I'd be using it for work and gaming for at least the next 4 years
03-15-2009 09:48 PM
03-15-2009 10:50 PM
Hey chalk one more up to the board.
My laptop went all freaky on me in the middle of World of Warcraft. Blue sceen of death and then went into recovery.
Was just hoping that it was a corrupt driver and it worked for like 1 minute when I reinstalled the driver but then the same cycle again, blue screen of death etc..
Now all it does when I boot it up is have a multicolour garbled screen.
I am so sick and tired of talking to customer service. I do have an extended warranty which expires in a another 6 months but since the laptop is purchased in Canada and I live in Australia now, HP refuses to service it.
Pointed this post out to the HP customer service rep and he said that my laptop is not specifically mentioned in the recall so I am ineligible.
Out of frustration since I am travelling overseas soon for a couple of months I even called up the local HP service representative and they said they will charge me AUD 150 just for having a look at what the problem is. This excludes AUD 800-1000 for the parts and the 2 weeks they said it will take to get it repaired.
Shelled out close to AUD 3500 just so that I could get a decent laptop that will last me a couple of years and this is what I get.
This is actually the 3rd fault I had with this piece of crap.
First my motherboard failed which was repaired under warranty (On reading the posts on the forum I now think that it was probably the same fault but fixed with dodgy parts from HP)
Then my fan failed and now this.
And to think I was a bit of a HP fanboy . A hard lesson learnt.