This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

i have unwanted icons on my desktop but they will not delete (144 Views)
Reply
Student
laj137
Posts: 1
Registered: ‎03-27-2012
Message 1 of 2 (144 Views)

i have unwanted icons on my desktop but they will not delete

We have the pavilion g6 laptop. We have unwanted icons from something my daughter downloaded on our desktop and they will not delete.  They will also not allow us to drag them into the recycle bin.

Please use plain text.
Provost
DavidPK
Posts: 23,351
Registered: ‎09-24-2010
Message 2 of 2 (142 Views)

Re: i have unwanted icons on my desktop but they will not delete

Hi,

 

Shut down the notebook.  Tap away at f8 as you start to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  When windows has loaded in this mode, see if you can now delete the unwanted Desktop icons.

 

To exit Safe Mode, restart the notebook and Windows will boot normally.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

Please use plain text.