moving mouse over images and they disappear

[becca3733]

Hi Everyone, I need sone help. I have a pavilion dv6-2162nr. When I load a game on facebook to play I am having the following issue. When the game loads, if I move the mouse over the game, the picture of the game will disappear. And not the whole picture, it will disappear in parts, the more I move the mouse around the screen then more of the picture disappears. The picture will come back about 30 seconds later. I did update the flash player to the latest version. I also installed sim city game that I think might have messed with or changed the graphic settings. I did delete that game. thanks for your help.

[DavidPK]

Hi,

Try running through the guide by Daniel_Potyrala on the link below to completely Uninstall the Flash Player Plug-in before reinstalling it and see if this corrects the issue.

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/The-solution-to-most-problems-with-the-Flash...

Regards,

DP-K

[ManjunathTech]

Hi

Please find the web link given below might help you to resolve your issue.

Resolving Internet Explorer Issues

Please try to install Google chorme or Firefox Browser and have the it checked.

[becca3733]

I followed the uninstall instructions and it is still doing the same thing. Can you tell me what is the default graphic resolution setting is? If that was changed somehow from that sims game I installed could that be the issue? Thanks again.

[becca3733]

I cahnged the color depth from 32 bit to 16 bit and it resolved the problem. thanks for your input and help.