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my computer screen goes dark when i plug in the power cord. it comes back after i remove it.
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04-18-2012 03:31 PM
i wonder what i need to do?
Re: my computer screen goes dark when i plug in the power cord. it comes back after i remove it.
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04-18-2012 03:36 PM
I would recommend that you check the power settings and make sure that the display brightness when on power cord is not set to 0%.
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Re: my computer screen goes dark when i plug in the power cord. it comes back after i remove it.
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04-19-2012 09:34 AM
That didnt' work for me. It was already set to NEVER dim when the cord was in or out. It actually does go bright after i remove the cord, then it goes dark again. I'm actually typing on a dark screen now. Also, I can't change the brightness using my fn keys, nothing happens when I press them, it doesn't get brighter or darker. But the volume fn keys work. Also, I noticed that this has been happening since yesterday, and also today the screen would go dim when i would be going to different websites opening up pages. It was as if it was like a scene change in a film, where a transition makes the screen fade to black for a second.
Re: my computer screen goes dark when i plug in the power cord. it comes back after i remove it.
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04-19-2012 12:15 PM
Hi Helese,
Can you provide your model information, processor, graphics, card, etc?. I need to do some research.
It seems that you are having an issue with Display Power Management not operating correctly. But I need to figure out if that exists on your laptop and how to disable it.
I am an HP Employee
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