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my laptop has no display at all. (216 Views)
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yilat1 Student
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yilat1
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Registered: ‎04-10-2012
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my laptop has no display at all.

‎04-10-2012 11:36 AM

 I use an external monitor connected to my laptop (it works fine) but cannot get the laptop to display. Never had this issue before; wondering if the display is burned out. Laptop is a G42 and about 10 months old. I wondering if I somehow disabled the display.

Any thoughts out there?

 

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Distinguished Professor Distinguished Professor
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HaggisCat
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Registered: ‎12-28-2009
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Re: my laptop has no display at all.

[ Edited ]

‎04-10-2012 07:06 PM - edited ‎04-10-2012 07:08 PM

It's unlikely you accidentally disabled the display. As you said maybe the display is burned out or rather the back-light is gone, who knows for sure. Anyways it doesn't matter, it's still under warrantee, contact HP and set up a warrantee claim.

 

 http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

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SteveBnAZ Student
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SteveBnAZ
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Re: my laptop has no display at all.

[ Edited ]

‎04-10-2012 07:34 PM - edited ‎04-10-2012 08:55 PM

My laptop has the same problem, after the bios update that installed today...

 

HP Envy 17

 

... rolled back the bios and it works now.

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