This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

my video buffers repeatedly (48 Views)
Reply
Student
SparkleGolden
Posts: 1
Registered: ‎02-14-2012
Message 1 of 2 (48 Views)

my video buffers repeatedly

my video buffers repeatedly and then it goes blank, this has been going for about 3 weeks, help? I have an HP/Compaq Presario CQ62

Please use plain text.
Provost
DavidPK
Posts: 23,437
Registered: ‎09-24-2010
Message 2 of 2 (47 Views)

Re: my video buffers repeatedly

 Hi,

 

If happens only when streaming online video content, try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open Internet Explorer and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart Internet Explorer.

 

If you still get the loading problem, run a check on the speed of your internet connection using a site like the one on the link below, in case this is what's causing the problem.

 

http://speedtest.net/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

Please use plain text.