HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

no videos g7-1075dx (80 Views)
Reply
Reply
Topic Options
judigee Student
Student
judigee
Posts: 1
Registered: ‎08-10-2012
Message 1 of 3 (80 Views)
Report Inappropriate Content

no videos g7-1075dx

‎08-10-2012 08:57 AM

i am unable to get any videos to play in email, facebook, or you tube. i get audio, but a green screen only for vidoes. was working yesterday..nothing new downloaded for awhile other than a game last night  youda games in hp games that comes with the computer. any suggestions of what to do? thanks!

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
DavidPK
Posts: 23,339
Registered: ‎09-24-2010
Message 2 of 3 (78 Views)
Report Inappropriate Content

Re: no videos g7-1075dx

‎08-10-2012 09:01 AM

 Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, ( unless you already have it ) download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart Internet Explorer.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

0
Reply
0
Please use plain text.
 
Professor Professor
Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 3 of 3 (77 Views)
Report Inappropriate Content

Re: no videos g7-1075dx

‎08-10-2012 09:02 AM

Daniels sticky works a lot, give it a try:

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/The-solution-to-most-problems-with-the-Flash...

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

0
Reply
0
Please use plain text.