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Re: poor video streaming (216 Views)
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Honor Student
pp20
Posts: 4
Registered: ‎06-13-2012
Message 1 of 6 (245 Views)
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poor video streaming

I have probelms streaming, mainly just from the UFC website.

 

I have graphics driver 8.830.6.3000 (20110507)is this up to date? Auto tune up tried to update this 2x, but failed after about 8 hours! I have a fast internet connection, I live at the telephone exchange. This is not showing as needing updating at the moment.

 

I have updated all software (eg flashplayer) and clean out my registry and temporary files all the time. When I do this things are better for about two days, but still not great from this UFC site.

 

When I bought the laptop 5 months ago, it was great from about 2-3 months

 

What could be the solution to this?

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DavidPK
Posts: 23,437
Registered: ‎09-24-2010
Message 2 of 6 (244 Views)

Re: poor video streaming

Hi,

 

Try running through the guide by Daniel_Potyrala on the link below to completely uninstall and then reinstall the Flash Player Plug-in.

 

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/The-solution-to-most-problems-with-the-Flash...

 

Regards,

 

DP-K

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Honor Student
pp20
Posts: 4
Registered: ‎06-13-2012
Message 3 of 6 (239 Views)

Re: poor video streaming

Hi

 

I have just done this. No difference, I still can't stream video

 

Any other suggestions?

 

thanks

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DavidPK
Posts: 23,437
Registered: ‎09-24-2010
Message 4 of 6 (216 Views)

Re: poor video streaming

Hi,

 

Which browser(s) are you using?

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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Honor Student
pp20
Posts: 4
Registered: ‎06-13-2012
Message 5 of 6 (197 Views)

Re: poor video streaming

Hi

 

google chrome, I do also have IE9, but have stopped using this when this problem started

 

thanks

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DavidPK
Posts: 23,437
Registered: ‎09-24-2010
Message 6 of 6 (195 Views)

Re: poor video streaming

[ Edited ]

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and run the Shockwave uninstaller on the link below.

 

http://fpdownload.macromedia.com/get/shockwave/uninstall/win/sw_uninstaller.exe

 

After this has completed, restart the notebook.

 

When windows has fully reloaded, download and install the latest version of Shockwave on the following link.

 

http://get.adobe.com/shockwave/

 

Again, after this installation, restart the notebook.

 

Any change?

 

Regards,

 

DP-K

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****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

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