"Customized computer manufacturer driver" not up to date with Intel driver...workaround?

[megazoneex]

 I've been trying to update my Intel HD Graphics driver from Intel Driver Update Utility and i receive:

"A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer."

I have used HP Updates & Solution Finder to get the lastest driver but again i am still not up to date with the drivers being provided via Intel Driver Update Utility 

1.  What are the differences between HP''s "custom" Intel HD Graphics driver and Intel's generic HD Graphics driver?( What are Customized computer manufacturer drivers in general?)
2. Is there a way to install these drivers a workaround?
3. What are the technical issues that could occur if  installed giving if they are dramatically different?

My Laptop:

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Windows 7 Home Premium Edition Service Pack 1

64 bit

HP G72-b63NR Notebook PC

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[Daniel_Potyrala · Accepted solution]

Hi,

I may tell you one thing for sure. Even if you will install latest Intel graphic driver then this will not increase performance much, because these cards are low-end products. In their case the most important is stability which is ensured by the driver provided by HP.

[Paul_Tikkanen]

Hi:

I agree with Daniel.

However there are those of us who like to live on the edge.

If you are one of those folks, you have to weigh the risk vs the reward.

The risk is having to reinstall your operating system if you try to install a driver not specifically provided by HP and it goes kerflooey.  So, back up all of your files and be able to reinstall your operating system and programs.

The reward is having the latest driver, and squeezing the most you can out of your graphics adapter.

You may also find that there is just no way you can install another video driver on your machine, no matter what you try.

So, if you are willing to take a chance on updating beyond what is recommended, you can try these two things.

First, try this driver from HP.  Your notebook's video adapter may have turboboost technology, since it is new enough.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

It that driver doesn't install automatically, you can try to manually install it by clicking on your video adapter in the device manager. Then click on the driver tab. Click on Update driver, and browse to the installation folder that was created when you ran the above package, which can be found in C:\SWSetup\sp56276. Make sure the Include Subfolders box is checked, and see if the driver loads that way.

You can also try that method with the Intel driver from the Intel site.

Just remember, if something goes wrong, you know what the consequences could be.

I always keep my 6930p updated with the latest manufacturer's video driver, but mine is from AMD. It seems for whatever reason, it is very hard to install the drivers directly from Intel--even on some desktop PC's.

If you can't get the Intel drivers to install using any of the methods above, then it can't be done.

Paul

[megazoneex]

 Thanks Paul and Daniele. These cleared up what i needed to know.

Thanks again

[Paul_Tikkanen]

You're very welcome.