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08-10-2012 11:07 AM
I have an HP dv6 pavilion notebook. I started getting the blue screen of death while playing youtube videos. I updated one of my display drivers. The problem solved but:
1. Onine vidoes stopped playing. Instead the video portion displyed plain green colour. . I rectified this by disabling hardware acceleration for vidoes.
2. horizontal flickering lines have started to appear in chrome browser. Also sometimes a double scrollbar appears in chrome. Unable to resolve this. Please help.
08-10-2012 12:03 PM
may be its overloading the CPU or the video card. But you dont make any mention of deteriorated performance or video quality leading up to the crash? if so then you can right click your task bar and open Task Manager to monitor the CPU and memory. Flash does use a lot of CPU and you might have too many other things running.
When it crashes it should be recording the errors into the Event Viewer logs. If you dont know how to use Event Viewer... type it into your Windows Help. It will tell you some information.
On your Flash player you can verify that you have the latest version at Adobe by right clicking the flash player..... Ironically.... Running Flash Player on Internet Explorer while at Adobe.com tends to crash the web browser :+)
have you tried other browsers?
08-10-2012 05:41 PM
No the CPU isn't overloading. I keep a check on the cpu and memory usage. Also I checked the flash version. Its up to date.
Anyways the system isn't crashing now. Its only that flickering horizontal lines appear in chrome, but not in any other browser. Buts its irritating, also the fact that I'm unable to enable hardware acceleration bothers me.
08-10-2012 07:44 PM
To enable the graphics hardware acceleration in Google’s Chrome Web browser, use the following steps:
- Open the Chrome Web browser.
- In the address bar, enter “about:flags” (without the quotes), and then press Enter. A list of experimental features should be displayed.
- Search for “GPU Accelerated Compositing”, and then click the “Enable” link.
- Next, search for “GPU Accelerated Canvas 2D” and click the “Enable” link.
- Close and restart the Chrome Web browser.
08-11-2012 10:46 AM
Thanks for the detailed instructions. When I enable gpu acceleration , videos on youtube dont play. The video screen section goes completely green. So I have to disable it again.
When I disable GPU acceleration, videos start playing but then flickering lines start to appear on chrome browser window.
I've updated all my drivers, video drivers, BIOS , etc etc, but the flickering lines problem still remains unsolved.
08-17-2012 09:26 AM - edited 08-17-2012 09:39 AM
I have the same horizontal flickering lines with my HP Probook 4535s. You should install the HP graphics drivers from the website, not the newer drivers on the AMD website, so remove the newer drivers and install the old drivers from the HP website, that works for me. But this is, of course, not a long term solution. So please send your Feedback to AMD ISSUE REPORTING: http://www.amdsurveys.com/se.ashx?s=5a1e27d20b2f3e
08-18-2012 06:22 AM
I went to the HP website, and searched for display drivers for my system. There were 2 drivers - one by AMD and other by intel. I downloaded Intel drivers but they they did not get installed. It said that the system doesn't meet the minimum requirements for those drivers. Here's the link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategor
Also following is a screenshot of the flickering lines attached. (Recently I also got the blue screen of death coz of display driver error and the system had crashed)
08-19-2012 02:25 AM
The frequency of my windows crashing has increased. Would be great if anyone can help for the above problem.
When window restarts, the following problem summary appears:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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08-19-2012 10:30 PM - edited 08-19-2012 10:33 PM
Can you run memory diagnostics ? Download a pre-compiled bootable iso from http://www.memtest.org/ down the page and make a bootable CD. Boot to this CD and run RAM diagnostic for a couple of hours, maybe overnight, and see if your laptop has RAM errors.
If you have no RAM defect after the long test above, then uninstall all ATI/AMD gfx card drivers in Programs and Feature in Control Panel. Now go to Device Manager and disable your gfx card, putting a checkmark in the box Uninstall drivers for this hardware. ( Please note this operation will not harm your computer. Windows will redetect your gfx card after restart. )
Restart as required by Windows 7.
You may have to disable and then enable the gfx card in Device Manager several times until you are left with VGA drivers only. ( Computer gurus suggest using a Driver Sweeper/Driver Cleaner program. But I do the driver cleaning chore myself. You may go to C:\Windows\System32\DRIVERS folder and manually delete Atikmpag.sys, Atikmdag.sys drivers. )
Now you can re-install the ATI/AMD drivers that you have downloaded from hp suppport.
Hope this helps.