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Re: videos are green (136 Views)
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sschmid Student
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sschmid
Posts: 1
Registered: ‎04-14-2012
Message 1 of 2 (139 Views)
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videos are green

‎04-14-2012 07:51 AM

When I try to watch a video I hear the sound, but have a solid green screen

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Master's Graduate Master's Graduate
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parvez_tech
Posts: 904
Registered: ‎12-14-2010
Message 2 of 2 (136 Views)
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Re: videos are green

‎04-14-2012 01:53 PM

Hi,

 

It could be a video drivers issue. Try to download and reinstall the Graphics drivers from HP Support and Drivers link using the correct product number for your notebook.

 

Or, Just follow the instructions in the link below and it should fix the problem if no hardware issue.

 

Resolving Video Graphics Issues

 

 

If none of the above steps doesnt work please provide more details about your notebook (windows version,model number)

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Although I am an HP employee, I am speaking for myself and not for HP.
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