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01-17-2012 08:35 AM
ok Brenda556.... sure will do.. will notify you as soon as the problem is solved. Thanx for all the advice once again.
01-22-2012 10:33 AM
HP G60 104ca, mine had the same problem ofcourse out of warranty, so I took a chance pried open the top of the screen (where the cwebcam is) and disconnected then re-connected the ribbon attached to the side of the webcam assembly (micro-board) immediately the blue light flashed and everything worked...wooohoooo
Seriously though, this if anything is indicative of crapy hardware, sorry HP I have been loyal so far, but after this not anymore!
01-30-2012 06:02 AM
I tried downloading youcam and it still says the webcam can not be detected
second time said to turn on the webcam but I dont know how to do it
You have to be able to see the webcam in Device manager first before you can use "You Cam", if the webcam is not in detected in device manger you need to fix this issue by determining the reason for it not being detected by the OS. In my case I opened the top of the screen and dis-connected then re-sonnected the webcam and that seems to have done the trick.
As soon it comes back online, you will see a little "blue" light right beside the lens indicating that it's "alive"
From what I've read, I see that HP has an issue with different modles with webcams, so I wouldn't be surprised if you had the same even if it was a different modle laptop, Good luck.
01-30-2012 10:07 PM
I had the same problem and for some reason I could not find my webcam in device manager and somehow landed up at the performance thing of my computer where it said that new hardware was detected - did a performance update and all was sorted out. However, mine did that perhaps because I had just inserted a new hard drive - but check, it may help. Cannot understand why it would tell me at that particular place that new hardware was detected, when no new hardware could be detected via control panel, but it worked.
02-04-2012 07:11 PM - edited 02-04-2012 07:38 PM
I believe that the best solution to the webcam issue is violence (or so it is by multiple people here). i would like to know exactly where to smack my computer as it is an $800 laptop that i just got recently. Where and how hard should i hit it?
02-05-2012 08:30 AM
Add me to the list of people with this web cam. issue. This is a brand new laptop from Costco, out of the box. Its the Pavilion Dv7 and i will do a little more research and then it goes back. Too bad i loaded all my software.
02-05-2012 08:36 AM
i think I have a better idea than hitting the laptop. Anybody know how to dissassemble the lid or at least take the cover of the lid off because hitting the laptop and fixing the webcam is a result of faulty wire. So if anybody knows how to remove the lid that would be great.
02-05-2012 02:01 PM - edited 02-05-2012 02:02 PM
Having recently suffered the same problem, I was interested to find the solution that worked. Namely hitting the laptop!
I didn't want to do any damage, but had been convinced that it was loose wiring around the webcam.
My solution is to press (quite hard) on the screen surround around the webcam.
If it works for you, you will hear the windows sound of a USB device being installed/inserted. If you also have the webcam software running, you will see a blue light come on, and of course a picture will appear in the webcam window.
Conclusion: Extremely shoddy workmanship for this fault to affect so many people. HP SHOULD do a recall.....!