• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended

One of our employees has an HP Pavilion G6 laptop. He uses an external display at work but has to keep the screen of the laptop open. If he closes the screen, then the video to the external display is power off.

 

What are the settings to allow the laptop screen to be closed and still be able to get video to an external display?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Banhien,

 

In Windows, click start and type into the search field, "Change what closing the lid does".

 

-wes


I am an HP employee.

View solution in original post

21 REPLIES 21
HP Recommended

Hi,

 

My setup on 2 machines: select external monitors as 1 (primary).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Banhien,

 

In Windows, click start and type into the search field, "Change what closing the lid does".

 

-wes


I am an HP employee.
HP Recommended

Hi,

 

This is my current machine, I'm typing on it right now. I can show another three laptops tonight (one uses 22" Dell monitor, exactly the same as the one I'm using now; one uses 24" BenQ monitor and one uses 24" LG monitor).

 

sc.PNG

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Sorry, I'm a Mac user trying to decipher Windows 7. I can get to the control panel but when I click "Identify" the numbers 1|2 show up on both the external display and the laptop display.

 

I also tried right-clicking the desktop but didn't see where I could designate which display I wanted as Priority 1.

 

Thanks.

HP Recommended

Bannheim, I couldn't get that window to show up in Windows 7. Thanks.

HP Recommended
Thank you Wes!!
HP Recommended

@jtfey wrote:

Bannheim, I couldn't get that window to show up in Windows 7. Thanks.


As promised, here are from Windows 7. The first image is from a laptop with docking station and the second image is from a laptop without docking station. Both run W7 Ultimate, the second one uses HDMI and the first one use DVI-D:

 

dock_yes.png

 

dock_no.png

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

How did you arrive at those windows? This particular display is plugged into the VGA port, although I don't think it would make a difference.

HP Recommended

Hi,

 

  • Right click a blank space on desktop,
  • Select Personalise/Personalize,
  • Select Display (down, left hand side),
  • Select Change Display settings.

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.