HP Support Forums
Join in the conversation.
11-30-2009 03:20 PM
I have a Compaq CQ60-114EM and the screen is totally black, walked away from it last week to get a coffee came back no display. Laptop is working ok otherwise attached VGA monitor to it that works fine so able to work and check out system. No access to bios because of failed screen, monitor will not boot as primary. Am I correct in understanding that there is some intergration with the processor and the Nvidia video chip? Could this have failed due to heat? Suspect screen at fault but any other ideas folks.
07-23-2010 12:42 AM
07-23-2010 03:51 AM
Thanks for the info unfortunately that did not make any difference but good try. What I did notice which may have been the way the light was on the screen is that I have a faint display and that the screen was not black at all and the problem is that the backlight has failed? Can anyone confirm this as a problem with this model?
08-02-2010 02:05 PM
Hi Guys. Yup! I have solved the problem I notice that I have a very faint image on the display which means that it could be a backlight issue this was using my experience of 24yrs in the IT industry. So I thought why don't I replace the inverter first rather that the whole panel, picked one up off of Ebay for £6.00 swapped it out and temporarily assembled the machine and bingo!! it works. Saved myself £63 on a new display boy am I pleased.
08-03-2010 04:04 PM
I think I might have the same problem. Can you tell me what you purchased on eBay to make it work? I have a HP Pavillion dv2910 laptop that is a couple years old. All of the sudden, I can't get the screen to work (have no memory upgrades), and am having problems getting it to show up on the TV with my VGA cable.
Any help would be greatly appreciated.
03-06-2011 07:32 PM
2 year old presario screen has blackened. Only can view with lamp directly on the screen; however the computer still works fine---just can't read the darn thing. What are the best and least expensive solutions?
07-18-2011 12:58 AM - edited 07-18-2011 03:11 AM
You should determine the exact component that is causing the issue of a black screen.
For this, restart the computer first in Safe Mode.
Before troubleshooting, first take a backup of all the system files.
Then determine which component is causing the problem.
Find the extent of the damage caused by this problem.
Then measures should be adopted to solve the issue.
If the issue cannot be solved by you alone, then HP customer care should be contacted.
Get more information to fix black screen issues on a HP compaq system :
Hope this information helps you.
08-08-2011 02:22 PM
Hey mine went black out in less than two years I was working on it and it just froze on me. and I came back and restarted and got blank screen I tried reseating ram, restarting it without battery and power on but nothin came up on screen I put i back in the cupboard and restarted it after few weeks it came up to safe mode screen and then went to blue screen and rebooted to a blank screen again I just don't understand why it won't give any display eventhough it boots up I tried reseating memory and all no go its only two years old and maybe used 10-15 times and thats it I took it to the hp center but the guy was a ripp offhe checked ram and said its good but motheboard needs replacement/repair