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Honor Student
Posts: 4
Member Since: ‎09-28-2010
Message 1 of 7 (1,793 Views)

Dropped laptop huge portion of color messed up

hp pavilion dv6626us was dropped screen has huge slash through it (diagonal) and the display is very messed up the colors are messed up and the screen it flicking cant use can read the display screen

Tutor
Posts: 15
Member Since: ‎09-21-2010
Message 2 of 7 (1,786 Views)

Re: Dropped laptop huge portion of color messed up

Seems like a LCD damage. You may have to service the product to fix this.

Honor Student
Posts: 4
Member Since: ‎09-28-2010
Message 3 of 7 (1,782 Views)

Re: Dropped laptop huge portion of color messed up

u mean like bring it to an expert, if my screen is the only damage than can it be replace???  or fixed at a low cost i have to ask?

Honor Student
Posts: 4
Member Since: ‎09-28-2010
Message 4 of 7 (1,782 Views)

Re: Dropped laptop huge portion of color messed up

 
Honor Student
Posts: 4
Member Since: ‎09-28-2010
Message 5 of 7 (1,771 Views)

Re: Dropped laptop huge portion of color messed up

how to buy a  laptop screens that is right for my computer?? what information should i know when buying the screen such as product key or what not?

Teacher
Posts: 69
Member Since: ‎09-20-2010
Message 6 of 7 (1,762 Views)

Re: Dropped laptop huge portion of color messed up

Hello Samantha, thanks for posting!

 

Sorry to hear that your notebook took a spill! Good news is we can definitely help! This unit will most likely need to be serviced, so contact us at your convenience!

 

We are here to help you!

If you want to give a thank you or just mark a post as helpful, you can do so by clicking the white Kudos Star!

Please mark the post that solves your problem as 'Accepted Solution'.
(Although I am employed by HP, I am speaking for myself and not for HP)
Tutor
Posts: 15
Member Since: ‎09-21-2010
Message 7 of 7 (1,753 Views)

Re: Dropped laptop huge portion of color messed up

Yes, you will have to contact the manufacturer (HP)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation