Flickering Monitor (188 Views)
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Top Student
sgim43
Posts: 5
Registered: ‎10-17-2011
Message 1 of 6 (188 Views)

Flickering Monitor

I have a new DV-4.  The monitor flickers.  It did it like 3 times in the initial first few days of owning the computer, but I thought if I set it up and did all the various updating, perhaps that's all it would needed.  It then worked flicker-free for a month, and now yesterday it flickered again.  Checked updates and some other problem-solving software/utilities, but again today it happened again.  This is a full-screen flickering with hundreds of broken lines, white/black/color.  I suppose I should just send it in under warranty?  I hate re-setting up computers though.  I had to do that on my wifes just recently as well, but due to a different issue.    Also, I have a video of the flickering but there is not option to post this.

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erico
Posts: 23,336
Registered: ‎01-07-2009
Message 2 of 6 (174 Views)

Re: Flickering Monitor

[ Edited ]

HI,
Welcome to the HP forum!

 

A dv4 would normally be a notebook.
Please identify your HP PC product with the p/n from the bar coded sticker on the bottom or rear.

regards,
erico



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Top Student
sgim43
Posts: 5
Registered: ‎10-17-2011
Message 3 of 6 (166 Views)

Re: Flickering Monitor

It's a dm4-2070us

Product: LW475UA#ABA

 

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erico
Posts: 23,336
Registered: ‎01-07-2009
Message 4 of 6 (161 Views)

Re: Flickering Monitor

Hi,

Thanks!

 

The flickering indicates a problem with the display or other hardware in the notebook it must be repaired at a service center. Contact HP for warranty service.

 

Best regards,
erico

 

 



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
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Top Student
LisaN65
Posts: 6
Registered: ‎10-19-2011
Message 5 of 6 (152 Views)

Re: Flickering Monitor

I have done this with mine and it still doesn't work.  HP will not get back to me.  I've made multiple calls and no returns.

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erico
Posts: 23,336
Registered: ‎01-07-2009
Message 6 of 6 (143 Views)

Re: Flickering Monitor

There is an option of postng the video to YouTube or another online video /image site and putting a link to it in a post in your thread.

 

regards,

erico



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


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