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rigger67
Posts: 11
Member Since: ‎02-07-2011
Message 1 of 16 (2,530 Views)

Flickering horizontal blue lines across black areas on screen

Hey there

I've got an HP Pavilion laptop, model dv9820ea, and it's given me nearly three years service without a single crash - I love it.
However, in the last week or so there's been lots of flickering horizontal blue lines appearing on the screen, anywhere where black is the predominant colour .. as Blackle is my homepage, it's fairly obvious and covers the whole display.

Anyone know what it is ? I've downloaded the latest display drivers and they're still there ..

 

Can anyone advise please???

Thanks for reading this

Rigger

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 2 of 16 (2,527 Views)

Re: Flickering horizontal blue lines across black areas on screen

restart your PC.. press F10 as soon as you see the HP logo.. you'll reach to BIOS Setup screen... check if you still get those lines....

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
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Tutor
rigger67
Posts: 11
Member Since: ‎02-07-2011
Message 3 of 16 (2,525 Views)

Re: Flickering horizontal blue lines across black areas on screen

It's difficult to say as the screen is predominantly blue and grey with hardly any black at all ..

 

On the pre-startup screen when the Microsoft Windows "bar" appears at the foot of a black screen, the lines are evident then.

 

I've tried drivers both from Nvidia and from HP and neither has worked. The lines are worrying me .. I feel like the whole machine is about to fail but don't know what to do about it ..

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 4 of 16 (2,522 Views)

Re: Flickering horizontal blue lines across black areas on screen

Tried Safe Mode???

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
Tutor
rigger67
Posts: 11
Member Since: ‎02-07-2011
Message 5 of 16 (2,489 Views)

Re: Flickering horizontal blue lines across black areas on screen

Yes and it's the same in there too ...  :smileysad:

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 6 of 16 (2,487 Views)

Re: Flickering horizontal blue lines across black areas on screen

now try with an external monitor..

 

most probably its the screen has gone bad.. :smileysad:

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
Tutor
rigger67
Posts: 11
Member Since: ‎02-07-2011
Message 7 of 16 (2,483 Views)

Re: Flickering horizontal blue lines across black areas on screen

Just ran it through an HDMI cable to my tv and it's fine on there.

 

So in less than three years, it's knackered ?

Jeez ... it was not a cheap machine, either. Is there nothing I can do to save it ??

 

 

(thanks for your help so far, too)

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 8 of 16 (2,480 Views)

Re: Flickering horizontal blue lines across black areas on screen

I dont think so...

 

you can change the screen....

 

is your notebook getting overheated???

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
Tutor
rigger67
Posts: 11
Member Since: ‎02-07-2011
Message 9 of 16 (2,459 Views)

Re: Flickering horizontal blue lines across black areas on screen

I'm not sure if it is overheating ... these are the stats from Speedfan :

GPU       59c

HD0       37c

Temp1  54c

Core      53c

 

 

How on earth do I change the screen ? How much would it cost ?
Would it be covered by the warranty ??

 

 

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 10 of 16 (2,457 Views)

Re: Flickering horizontal blue lines across black areas on screen

ok

 

one more thing...

 

is it making any difference when you move the LID???

 

m not sure but changing some components of the LCD (like backlight or the cable etc) might resolve the issue...

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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