07-07-2013 12:04 PM
I have a HP 2000-329WM with Windows 7 64 bit and ever since I downloaded .net framework so that I was able to download map updates for my GPS I keep getting these 2 errors. Nothing seems to happen when they pop up just that it wants me to either check for a fix and close the program or just close program. The first time it happened my screen turn white after that all the other times it pop up nothing happened. Also my HP Help and Support will not load at all. It keeps saying not responding. So I cannot do a tune up or update drivers or anything.
What is causing this? Is it because the .net framework?
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07-09-2013 12:26 PM
I understand you are experiencing some error messages regarding the OSD and Message Service stopped working.
Try uninstalling and reinstalling the HP Software Framework regarding HP Help and Support.
For the OSD issue, try the same with it.
07-10-2013 12:21 PM
How far back did the issues start appearing? The best option may be to perform a system restore to go back to a date before the issue started occurring. This isn't normal behavior for installing a .NET Framework update or full program.
Since you already have the update that needed the .NET Framework completed, this shouldn't pose an issue.
If you need the steps on how to perform a system restore, they can be found in the link below.
07-10-2013 12:35 PM
It started right after I downloaded the Microsoft .Net Framework and the Garmin Express. Actually I had the Garmin Express on computer 2 day on the computer before the error started. But I never had the problem when I downloaded the Garmin Express. So actually it was downloading the new .Net Framework since it was never one my laptop to begin with.
07-10-2013 12:48 PM
07-10-2013 05:36 PM
Ok I did a system restore from back before I downloaded the Garmin Express and Microsoft . Net Framework. So far no OSD error but it does take a while before it starts showing up. If this does work how do I get Windows Update to stop telling me there are important updates for the Microsoft .NET Framework since it no longer even shows on my add//remove program?
07-11-2013 07:15 AM
If you no longer want the Windows Update, you can hide it per the instructions below.