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kareem_ruhi
Posts: 1
Member Since: ‎05-28-2013
Message 1 of 2 (392 Views)

HP ENVY m6-1104se - Display Problem!

Hey guys,

 

I got a new HP Envy m6-1104se few days ago, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03504313&tmp_task=prodinfoCategory&cc=us&dlc=en...

 

Performance wise is OK but the resolution of the screen is aweful.

 

I had an HP Pavilion which was around 9-10 years old and trust me it's screen is WAY better (literally not exaggerating).

 

Is it a limitation on the regular windows 8? Just like the AERO themes back in Win7 which used to be activated on the PRO+ versions?

 

Would the problem get solved if i go PRO with windows 8?

 

I can't get why would HP go backwards in terms of the screen resolution and output quality?!

Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 2 of 2 (368 Views)

Re: HP ENVY m6-1104se - Display Problem!

Hello kareem_ruhi,

 

Your graphics does not look very good.

 

Go into device manager and uninstall the display and graphics. Restart the computer.

This will uninstall and reinstall the drivers.

 

Here is a link to your device manager.

 

Go to HP.com and update the graphics and the BIOS.

Here is a link to the updates.

 

Since the computer is new and you don’t think that the picture is very clear.

Here is a link to a number to call HP and see what options they may have to repair the system.

 

Let me know how everything goes.

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