HP Elitebook 2760p how to use the touch screen? (4766 Views)
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Honor Student
waffle
Posts: 2
Registered: ‎11-02-2011
Message 1 of 4 (4,766 Views)

HP Elitebook 2760p how to use the touch screen?

I just got an HP elitebook 2760p.   Everything works well...except that I cannot seem to get the touchscreen to work.   Whether the screen is up (like a regular laptop), or flipped down (like a tablet), it does not respond to fingers or to the pen that comes with the computer.  I have tried using the touch screen while using internet explorer, while using the "desktop" of windows 7, and also while booting up the computer with it flipped like a tablet.

 

There is probably a very simple answer...and once I get it, I'll feel like a beef mind, but for the life of me I can't figure it out.   The computer did not come with a manual, but I looked up on the online manual and there is no information on "how to use the touch screen"

 

Is there something that I must "turn on" in Windows 7, or a switch somewhere on the side of the computer which I need to flip to use the touch screen?

 

Intern
ricx
Posts: 30
Registered: ‎12-29-2011
Message 2 of 4 (4,666 Views)

Re: HP Elitebook 2760p how to use the touch screen?

my 2760p elitebook did not work also, now it works. what i did was:

 

1. re-install windows from hp windows 7 dvd recovery disc

2. install all hp drivers from hp software and drivers dvd recovery disc

3. update windows

4. use softpaq.exe to update drivers and softwares (careful, some softpaq might need manual installations) 

 

but i still have 1 problem maybe it is a bug i haven't go to service center yet, my touch screen stop working when i do this:

1. (power off) remove batery

2. (power on) using power cord

3. (shutdown windows / power off) insert batery

4. (start windows / poer on) touch screen stop working

 

my stupid solution:

1. (while touch screen stop working) shutdown windows / power off

2. start windows (touch screen will works again)

Student
GeeJohnsonlady
Posts: 1
Registered: ‎03-28-2013
Message 3 of 4 (1,723 Views)

Re: HP Elitebook 2760p how to use the touch screen?

I need help I don't know how to use the touch screen what do I need to do...
Regents Professor
UniProg
Posts: 4,677
Registered: ‎12-15-2011
Message 4 of 4 (1,718 Views)

Re: HP Elitebook 2760p how to use the touch screen?

[ Edited ]

Hello GeeJohnsonlady,

 

Your EliteBook is a Business model.  Your issue would be best answered on the HP Enterprise Business Community Forum

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