• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My dad just sent me this laptop specified in the title and it says it has a Intel GMA 4500MHD. But in "DxDiag" my display is a Mobile Intel(R) 4 series express chipset family.

 

So, I went to update my drivers using this site. However, in the graphics portion, it doesn't have the Intel GMA 4500MHD, but 4 others, one being ATI Graphics. So I downloaded that, however, it did not switch with the Moble Intel express chipset.

 

I just don't really know how to update/change it to the proper thing. Please help me. Thanks. 

4 REPLIES 4
HP Recommended

Hi,

 

The graphics chip in your notebook is the Intel GMA 4500MHD - the DirectX diagnostics is just reporting the series that this chip belong to.

 

I assume you are using Windows Vista, so the correct driver you need is on the link below depending on the version of Vista you have.

 

Intel Driver - Vista 32bit

 

Intel Driver - Vista 64bit

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Well, except for my screen going completly black when I restarted my computer with a command prompt sitting there for about 5 minutes . . . I don't see any difference. 

 

So I'm asuming that I have the Intel GMA 4500MHD is there, just the Intel Mobile family chip thing shows. But when I run a test on canyourunit.com, (because I like to game), for some games I want to play, it says my graphics card doesn't meet the requirements, because its the Moble Express Family chip. So, should I just ignore this, becuase the Intel GMA 4500MHD is actually there?

HP Recommended

Hi,

 

All the specifications for your notebook can be found Here.

 

If you want more detailes regarding the graphics chip - there is a good utility that you can download Here.

 

I guess the main problem you're going to face regarding games is that this is not a very powerful chip - some people add more system Ram to increase the ammount of shared memory available to the integrated graphics chip, but in reality this will have little or no impact.  If you want to game on a notebook, you really need to look for one that offers a discrete option from Nvidia or ATI.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
update hp dv6-1245dx
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.