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10-31-2009 09:44 AM
In response to AlisaC123, I have the Pavillion dv9720us, I haven't had any issues with the overheating actually preventing the OS from operating, but this is probably the hottest laptop I've ever used. I'm actually surprised it hasn't fried anything else.
On a related note, my earlier post stated that my screen was currently grey and this was the 2nd time I've had this issue in the 18 months I've had this laptop. By some miracle, after using an external monitor for the last month, the laptop screen mysteriously came back on. It's been working for 2 days now. It had flickered and turned on for a couple minutes at a time over the past month, but never actually worked like this. I'm still extremely unsatisfied with HP and their support regarding this issue. I'm counting the days until the monitor dies again. In the meantime, I feel as though I'm being productive again. It makes you wonder about the issue though. Is there some magical reset that has occurred? Who knows. I'm still extremely unsatisfied with HP and their support regarding this issue. I'm utilizing the number to the corporate office that was provided a couple posts ago. Thank you.
10-31-2009 11:17 AM
Mine heats up and shuts down...i've installed a temp. guage so i can make sure it doesn't get too hot...but it's annoying to have to do that...
10-31-2009 12:58 PM
10-31-2009 01:31 PM
10-31-2009 09:46 PM
I was having same problem with black screen on my HP Pavillion dv9700. Appears to be fixed by using the direct download of sp36812 HP Update for Recovery Manager.
11-01-2009 05:38 AM
11-01-2009 09:39 AM - last edited on 11-01-2009 07:44 PM by WendyM
Another vic here.
1. BIOS update recommended by HP
Most reports indicate it's ineffectual or in some cases aggravating.
2. HP's $400 "fix"
Many who've chosen this option had their new MB's fail shortly after.
3. There are some sellers on Ebay (Search "HP DV9700") who claim to fix
for $100-$300. Most have good FB but I have no personal experience with
4. External monitor/display
Works but cumbersome.
If you're running Vista, power down, plug the external into the VGA port
and power back up - should recognize the new monitor.
I ain't holdin' my breath.