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01-11-2012 10:29 AM
I recently updated my bios from the HP Support Assistant hopeing that it would fix the problem im having with the switchable graphics options. i want to be able to configure my notebook to use only my Raedon HD 6470M not the crap intel card that is the current main graphics card my laptop is using. im having problems with photoshop and other programs i use for work becuase my main graphics card is the intel. i have tried everything to fix this, putting the programs i use on high performance in the switchable graphics options doesnt do the trick, i still have resolution problems also some games i play dont recognize my Raedon card even though i have them on high performance as well. please help. this official HP post: http://h30434.www3.hp.com/t5/Notebook-Display-and-
01-11-2012 10:57 AM
I'm looking at the product specs for your model and they indicate that the notebook does not have a dual GPU configuration. Can you check your device manager for me (expand Display Adapters) and let me know what it says?
I am an HP employee.
01-11-2012 11:04 AM - edited 01-11-2012 11:06 AM
Ya.. looks like its only the Raedon GPU but when i extended the Display adapters tab in Device manager its
Intel(R) HD Graphics family
Raedon (TM) HD6470M
My laptop is using the Intel gpu as the main gpu, thats my problem.. ive tried everything...
01-11-2012 11:23 AM
There might be a BIOS update for this model notebook shortly which might address this issue. Just stay tuned.
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