Question
Reply
 
Student
yoade2002
Posts: 1
Member Since: ‎11-26-2011
Message 1 of 2 (1,270 Views)

Laptop keeps shutting down while watching/streaming video

Compaq presario cq50

windows vista

 

Hi

 

while watching a movie or streaming video after a while the laptop shuts down. Never used to happen but its now quite regular.

It does get quite hot but when it shuts down, it does start up again straight away.

Ive read elsewhere about this happening to others and maybe it being an issue with windows.

 

Any ideas or is my laptop knackered?

Provost
banhien
Posts: 35,466
Member Since: ‎01-29-2009
Message 2 of 2 (1,266 Views)

Re: Laptop keeps shutting down while watching/streaming video

Hi,

 

Most likely the machine is getting hot due to many things including dust, faulty fan, bad ventilation ...Please use these tips to keep laptop cooler.

 

  http://mobileoffice.about.com/od/laptopstabletpcs/qt/how-to-make-a-hot-laptop-cooler.htm

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation