08-15-2012 03:25 PM
I have the HP Pavilion dv7 Notebook using windows 2007. My video card is Radeon HD6770M. When playing a video on a website my computer will crash with a physical dump of memory. Please provide some help that will stop this problem.
08-15-2012 07:04 PM
The first two things that come to mind are heat and memory. I am also not familiar with windows 2007. Do you have Windows 7 64 bit? Download this popular program and read carefully because the ads try to get you to download a different program:
This will tell you how hot your machine is getting. I recommend that you use a notebook cooling pad anyway. I would download memtest86 and create a boot disk and run the memory test overnight. The short HP test is not long enough to catch slight flaws that show up with heat.
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