Question
Reply
 
Honor Student
bhaubrich
Posts: 3
Member Since: ‎10-11-2011
Message 1 of 6 (1,933 Views)
Accepted Solution

My function keys and volume controls will not work anymore. HELP.

I am unable to use my functions keys and my volume level will not display on the screen like it used to.  i think maybe the software controlling the function keys and volume control display is either corrupt or not loading.  HELP please.

Provost
DavidPK
Posts: 32,580
Member Since: ‎09-24-2010
Message 2 of 6 (1,930 Views)

Re: My function keys and volume controls will not work anymore. HELP.

Hi,

 

Can you post back with the following.

 

1.  The full Model No. and Part No. of the notebook ( from the service tag underneath your notebook ).

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
bhaubrich
Posts: 3
Member Since: ‎10-11-2011
Message 3 of 6 (1,924 Views)

Re: My function keys and volume controls will not work anymore. HELP.

Model Number: dv4-2160us

Product Number WA683UA#ABA

 

Operating System Windows 7 64-bit

 

Thank You.

 

Bhaubrich

 

Provost
DavidPK
Posts: 32,580
Member Since: ‎09-24-2010
Message 4 of 6 (1,919 Views)

Re: My function keys and volume controls will not work anymore. HELP.

Hi,

 

Download and install HP Quick Launch Buttons on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

 

After the installation has completed, restart the notebook.

 

The volume OSD is supplied by HP MediaSmart SmartMenu, so if you still see no display, try the method in the link below and use Recovery Manager to reinstall this application - NOTE:  You need at least one other MediaSmart application to be already installed, ie HP MediaSmart DVD, before reinstalling Smart Menu.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
bhaubrich
Posts: 3
Member Since: ‎10-11-2011
Message 5 of 6 (1,904 Views)

Re: My function keys and volume controls will not work anymore. HELP.

Thank You!!!  For your help! :smileyhappy:

Provost
DavidPK
Posts: 32,580
Member Since: ‎09-24-2010
Message 6 of 6 (1,902 Views)

Re: My function keys and volume controls will not work anymore. HELP.

Hi,

 

You're welcome :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation