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DTT73
Posts: 3
Member Since: ‎11-04-2013
Message 1 of 4 (1,927 Views)

Pavilion G6 - Webcam not detected since windows 8.1 upgrade

My Pavilion was originally purchased with Windows 7 installed.  Since then, I have purchased a Windows 8.1 upgrade which has worked for the most part, perfectly.

 

Only now, when I try to use YouCam, I'm getting a message of Webcam not detected.  It worked fine in Windows 7.

 

I'm guessing this is a driver issue, but a new driver doesn't seem to be available.

 

Can someone point me to the correct area where i can get hold of the webcam driver for this notebook please?  Surely there must be one available by now....

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banhien
Posts: 35,283
Member Since: ‎01-29-2009
Message 2 of 4 (1,921 Views)

Re: Pavilion G6 - Webcam not detected since windows 8.1 upgrade

Hi,

 

Have you tried to reinstall Youcam software ?

 

  http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58600.exe

 

Hope this helps.

BH
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Honor Student
DTT73
Posts: 3
Member Since: ‎11-04-2013
Message 3 of 4 (1,912 Views)

Re: Pavilion G6 - Webcam not detected since windows 8.1 upgrade

Hi, thanks for the response.

 

I've upgraded to the latest version of the YouCam software, but I will give this a try too, just in case there's a difference.

 

It does seem to be more webcam related, rather than software though, I've tried Skype recently with the same issue.

 

Thanks again though, i will report back with what happens with this upgrade..;

Honor Student
DTT73
Posts: 3
Member Since: ‎11-04-2013
Message 4 of 4 (1,905 Views)

Re: Pavilion G6 - Webcam not detected since windows 8.1 upgrade

Hi, unfortunately this hasn't worked.

 

Are there any updated drivers available for this laptop?

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