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mehitabel1
Posts: 1
Member Since: ‎06-16-2012
Message 1 of 2 (1,846 Views)

Pavilion dv7 won't wake up after sleep.

Goes in to sleep mode after being on for a while unused but won't wake up by mouse or clicking any keys. Keyboard and touchpad lights remain on and audio stays on.  Have to force shut down.

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DavidPK
Posts: 33,711
Member Since: ‎09-24-2010
Message 2 of 2 (1,837 Views)

Re: Pavilion dv7 won't wake up after sleep.

Hi,

 

From the Start Menu, open All Programs, open Accessories, right click the Command Prompt, select ‘Run as Administrator’ and enter the following command, then hit enter.

 

powercfg -restoredefaultschemes     ( note that there is a space after powercfg )

 

When complete, type exit and hit enter.  Restart the notebook.

 

This can sometimes be caused by hybrid sleep.  To check if this is the case, follow the guide on the link below to disable Hybrid Sleep.

 

Disable Hybrid Sleep

 

Next, restart the notebook.

 

Regards,

 

DP-K

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