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Honor Student
TheShyArtist
Posts: 2
Member Since: ‎12-02-2013
Message 1 of 6 (4,682 Views)

Pavilion g7 screen won't turn on.

Hi. I have been using my Pavilion g7 laptop for months now, and I have never encountered this issue. I opened my laptop and turned it on, but the screen showed nothing. It didn't turn on whatsoever, it's just a black screen. I've tried charging it, pressing keys, anything I could to try and fix it. What can I do?

Top Student
NPDigital
Posts: 5
Member Since: ‎12-02-2013
Message 2 of 6 (4,671 Views)

Re: Pavilion g7 screen won't turn on.

same problem here with pavilion dv4 all lights come on no screen

2 lights around keyboeard are blinking white

Honor Student
TheShyArtist
Posts: 2
Member Since: ‎12-02-2013
Message 3 of 6 (4,659 Views)

Re: Pavilion g7 screen won't turn on.

Yeah, exactly. The Wi-Fi light comes on, caps lock, num lock, all the keyboard lights, just not the screen.

Student
Shay14
Posts: 1
Member Since: ‎12-09-2013
Message 4 of 6 (4,621 Views)

Re: Pavilion g7 screen won't turn on.

I am having the same issue. Did anyone from HP ever say anything as to what is causing this?  

 

I'm sad I bought another Pavilion to only have the same issue down the road.  I might not be buying HP's anymore.

HP Support Agent
Sparkles1
Posts: 5,433
Member Since: ‎09-02-2013
Message 5 of 6 (4,597 Views)

Re: Pavilion g7 screen won't turn on.

H Shay14 and TheShyArtist;

 

Thank you both for your query.  I will help the best I can!

 

I regret that  when you open the laptop, you have a black. screen. I am sending documentation on "Troubleshooting Black Screen Displays with No Error Messages  During  Startup or Boot"  click here. I hope you find this useful.

Sparkles1
I work on behalf of HP



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Top Student
NPDigital
Posts: 5
Member Since: ‎12-02-2013
Message 6 of 6 (4,587 Views)

Re: Pavilion g7 screen won't turn on.

sorry did not work for me did all the steps

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