Problem with graphics card in Hp Pavilion dv7 (15101 Views)
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Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 11 of 69 (3,227 Views)

Re: Problem with graphics card in Hp Pavilion dv7

[ Edited ]

Hi David,

 

I travel a lot, so many times i don't have internet connection, but in 3 fist months i could play fifa 09, Heroes V, Medieval II, M&B without any problems,  and now i get about 30-35 fps when i trun them... 

 

I wouldn' t be so upset if they didn't work nice from the beginning, but they used to : <

I though recovery will solve this, but it didn't  : <

 

Here i will type something what maibe will be usefull

 

I find something interesting - in my BIOS is something like this  

F.26 - 02/18/2011 ( 048E100000242B10000020000 )

And the newest BIOS on hp site on my laptop is F.23, and i can't remember myself i ve' instelled it -.-   I installed bios F.23 long time ago, but not F.26...

 

And here are my starting programs ---> http://imageshack.us/f/88/beztytuufhq.png/  ( black - enabled, grey - disabled )

 

Regards,

 

Adam 

 

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DavidPK
Posts: 30,590
Member Since: ‎09-24-2010
Message 12 of 69 (3,206 Views)

Re: Problem with graphics card in Hp Pavilion dv7

Hi Adam,

 

Start-ups look Ok.

 

Could you let me know the result of the following:

 

Open windows Control Panel, open Performance Information and Tools, click the Advanced tools link and then click 'Clear all Windows Experience Index scores and re-rate the System'.  Do the scores for Graphics and Gaming Graphics change?  What are both scores?

 

Regards,

 

DP-K

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Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 13 of 69 (3,203 Views)

Re: Problem with graphics card in Hp Pavilion dv7

[ Edited ]

Hi David,

 

I've done it, and the score is 

 

Graphics : 5.0 before was 5.1 

Grphics in games : 6.0, but before it was 6.3   : o

 

I guess nothing' s wrong with card ( physically ), maibe it's with power plans or with drivers?

Because when i have the option PowerPlay in Catalyst there is:

 

Connected to power: i have The best performance

Battery: i have The Best performance, but when i choose The longes battery  life laptop starts working slower, even if i am connected to power -.-  I think it' s a kind bug, so maibe there is a bug in plans of power too?

 

Regards,

 

Adam 

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DavidPK
Posts: 30,590
Member Since: ‎09-24-2010
Message 14 of 69 (3,199 Views)

Re: Problem with graphics card in Hp Pavilion dv7

Hi Adam,

 

Ok, it may be an idea to try yet another video driver.

 

Download the driver installer on the link below and save it to your Downloads folder.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49450.exe

 

When the download has completed, temporarily disable your Security software, then open your Downloads folder, right click the Installer and select 'Run as Administrator' to begin the installation.  When finished, restart the notebook and re-enable your security software.  Then clear all WEI scores again and re-rate the system.

 

Let me know the scores now.

 

Regards,

 

DP-K



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****Please mark Accept As Solution if it solves your problem****
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Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 15 of 69 (3,185 Views)

Re: Problem with graphics card in Hp Pavilion dv7

Hi David,

 

Sorry it took me so long, but i couldn't reply for some time.

 

I' ve downloaded this driver, turned off avira and started installation.

It nas unpacked itself to SwSetup folder as always and started driver installation so i went out of the room, because usually it takes about 15 minutes, but when i went back in the room after 40 sec. the installation ended up! So i checked the driver version and it' s still 8.752.1.0, not  8.741.1.1000  as it should be...

 

So, i have started installation again, and it looked like it:

 

Progress:

1)checking system

2)checking graphics equipment ( i m translating this )

3)end

 

And it didn't even want to restart...

 

I' m a bit confused :smileysurprised:

What should i do? Unsintall driver and install older which U gave me?

 

Regards,

 

Adam 

Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 16 of 69 (3,117 Views)

Re: Problem with graphics card in Hp Pavilion dv7

DP-K

 

I am very grateful for your help and your time, but please, anwser  me..

 

 

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DavidPK
Posts: 30,590
Member Since: ‎09-24-2010
Message 17 of 69 (3,108 Views)

Re: Problem with graphics card in Hp Pavilion dv7

Hi Adam,

 

Yes, try uninstalling the current drivers and then run the last installer you downloaded again, without restarting the notebook.  I have a lot of work to get through today, so I'm on and off the PC, but I will get back to you.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 18 of 69 (3,093 Views)

Re: Problem with graphics card in Hp Pavilion dv7

HI DP-K,

 

Okay, so i have run ATI Catalyst Install Manager, and i chose the expres uninstallation... This option always worked, but this time, i dunno why, in the half of the progress i saw The Blue Screen of Death - i caught only that there was something about problem with video driver... When the nootebook restarted and i chose Start Windows normally, and after startup i got the oldest drivers - 8.692.1 A ( i think they were restored from recovery ), so i have installed theese drivers which i have downloaded before.

 

And about the numbers now:

 

After installing the numbers aren't the same:

 

Sometimes they are :

 

 Processor: 6,3 ; 6,4

Graphics : 5.0

Graphics in games: sometimes it gets 6,3 ; 6.2 ; sometimes 5.9....

 

Which is weird :smileysurprised:

 

Waiting for Your reply

Regards, 

 

Adam :smileyhappy:

 

 

Provost
DavidPK
Posts: 30,590
Member Since: ‎09-24-2010
Message 19 of 69 (3,079 Views)

Re: Problem with graphics card in Hp Pavilion dv7

[ Edited ]

Hi Adam,

 

Try the following.

 

Open the Catalyst Control Centre, from the Graphics dropdown menu select 3D ( if there is a tick against 'Custom Setting', remove it ) and make sure the slider setting here is on 'Balanced' - click Apply if you make a change here.  Again, from the Graphics dropdown menu, click Powerplay, remove the tick from 'Enable Powerplay', click Apply and then close CCC.  Restart the notebook and check how your games play - is there any difference?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Intern
ImNothing
Posts: 55
Member Since: ‎04-25-2011
Message 20 of 69 (3,068 Views)

Re: Problem with graphics card in Hp Pavilion dv7

[ Edited ]

Hi DP-K,

 

When i deselect the PowerPlay, laptop starts working much worse, games work like on Intel graphics card

 

Regards,

 

Adam 

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