Probook 4540s with Windows 8.1 64bit can't install AMD driver (17925 Views)
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Top Student
James07
Posts: 6
Registered: ‎10-11-2013
Message 1 of 149 (17,925 Views)
Accepted Solution

Probook 4540s with Windows 8.1 64bit can't install AMD driver

[ Edited ]

I have reinstalled my HP Probook 4540s to Windows 8.1 from MSDN AA iso and I cant install display driver.

I have two graphic cards in ntb: Intel HD 4000 and AMD Radeon HD 7650M

 

I have downloaded this driver:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

 

(SP59143)

 

I installed it - it allows me to switch graphics, run catalyst control centre, but if i select high performance graphic gard then many games can't run. For example: League of legends(graphics card must support at least shader model 2.0), Call of duty 4,5 - unknown directx error, ...

 

In Device manager both graphic cards has date of driver 1st august 2012 and version of driver 8.982.6.0 from AMD.

 

I have also tried to install this driver with Win 8 compatibility as an Administrator and in windows booted with don't  require signed drivers and still no luck.

 

Provost
Paul_Tikkanen
Posts: 35,631
Registered: ‎07-13-2010
Message 2 of 149 (17,910 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

Hi:

 

I imagine you will have to wait until the drivers for W8.1 are released by HP in the next week or so (hopefully).

 

In the meantime, you can see if reading this helps.

 

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/I-upgraded-to-Windows-8-How-do-I-get-switcha...

Top Student
James07
Posts: 6
Registered: ‎10-11-2013
Message 3 of 149 (17,896 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

I tried this procedure, but it didn't help. I will just wait until HP releases new drivers. Thanks for reply.

Provost
Paul_Tikkanen
Posts: 35,631
Registered: ‎07-13-2010
Message 4 of 149 (17,886 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

You're very welcome.

 

Sorry that didn't work for you.

Top Student
Riri91
Posts: 2
Registered: ‎10-17-2013
Message 5 of 149 (17,785 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

[ Edited ]

Hi!

Firstly, sorry for my english, since i'm french.

 

 

I got the same problem here. I've updated my W8 to W8.1 today. I re-installed the HP drivers for the graphic cards, the switch was working, but i was unable to play any game on my ADM card (error at launch)(it was working on the intel card, but perf are obviously crappy). 

 

So here is what i did:

 

1/(my windows is not in english so there's might be difference)

In the control pannel, i clicked on Device manager, selected the AMD card (property) => Driver => Previous version.

It will just update to the windows driver of amd card.

 

2/Do the same for the intel card.

 

3/next download and install this =>http://www2.ati.com/drivers/beta/amd_catalyst_13.10_mobility_beta.exe

 

and that's all.

 

 

I think 1st and 2nd steps are'nt necessary, but it is as you want.

 

Good luck.

Honor Student
Mourinho
Posts: 2
Registered: ‎10-18-2013
Message 6 of 149 (17,637 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

I can confirm that Riri91 solution works fine. I have Probook 4740, but the AMD graphic card is the same. Thanks mate!
Intern
electro_orb
Posts: 26
Registered: ‎10-18-2013
Message 7 of 149 (17,580 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

Hi,


I have a similar issue. After I updated to windows 8.1, my AMD Radeon 7650m does not work. If i install the old driver( 8.982.6.0), it does not work. Even after I update it to the 9.xxx driver, it shows up as AMD Radeon Hybrid (Blocked).

 

Basically, none of my games are able to launch after installing windows 8.1

 

On a separate note, the ProtectTools does not work for windows 8.1 either.

Intern
electro_orb
Posts: 26
Registered: ‎10-18-2013
Message 8 of 149 (17,473 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

I tried Riri91's suggestion of downloading this driver:http://www2.ati.com/drivers/beta/amd_catalyst_13.10_mobility_beta.exe

 

It worked and now I can play games.

 

However I am now having problems with the sleep mode on the computer. The computer reboots itself when i try to wake it from sleep.

 

So I don't think this can be a viable long term solution to the problem. Perhaps more updated drivers will help.


Someone please help, windows 8 is just giving me problem after problem!

Top Student
Riri91
Posts: 2
Registered: ‎10-17-2013
Message 9 of 149 (17,349 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

[ Edited ]

Glad it worked for you guys!

 

electro_orb: I dont know why. I doesn't have this problem.

 

Sorry -_-"

Intern
electro_orb
Posts: 26
Registered: ‎10-18-2013
Message 10 of 149 (17,017 Views)

Re: Probook 4540s with Windows 8.1 64bit can't install AMD driver

Thanks for your help Riri91, at least I can play games now. The sleep issue could be some other problem, I am not sure. If anyone is having any sleep issues please let me know too.

 

 

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