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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2014 12:12 PM - edited ‎09-18-2014 12:16 PM

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I've had my ENVY17 for 3 years now and never had this problem.  Log on this morning and when ever I move/drag a window around on my screen it flickers.  This happen only if I drag a open window around.  When ever I open a Application there is no problem but if I drag/move the open app window I get this wicked flickering.  It also flickers if I move my mouse or scrool my middle mouse button or push the left of right button.  WAZ UP? 

7 REPLIES 7

‎09-18-2014 01:00 PM - edited ‎09-18-2014 01:17 PM

HP Recommended

Does it do this with an external monitor connected?

What are the different settings (60/93/120Hz, Intel/AMD) and combinations you have encountered this with?

 

I have been waiting for my 23 month old (Yes, 1 year and 11 months) Envy 3D for 2 months from the HP repair depot.

HP has no screens in their supply chain, I have just been told that I can have it back as is, or wait indefinitely for it to be repaired (I have all the emails to quantify my statement).

DON"T SEND IT TO THEM!

 

3D 120Hz screens are available from eBay: HP-Compaq 665913-001.

http://www.ebay.ca/sch/i.html?_from=R40&_sacat=0&_nkw=HP-Compaq+665913-001+120Hz+3D+17.3%22+WUXGA+FU...

Amazon has 3D 120Hz screens as well: HP-Compaq 665913-001.

http://www.amazon.ca/s/ref=nb_sb_noss/176-1254455-6795052?url=search-alias%3Daps&field-keywords=HP-C...

 

Your Repair and Maintenance Gide can be found on your appropriate configuration page:

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=envy%2017&search_searchtype=s-002

 

 

 

 

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‎09-18-2014 01:12 PM

HP Recommended

Does this with external conected or disconected.  I only have one choice for the Hz and it's 60Hz.

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‎09-18-2014 01:18 PM - edited ‎09-18-2014 01:19 PM

HP Recommended

Not a 3D unit then?

 

What model?

 

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‎09-18-2014 01:30 PM

HP Recommended

Model:  HP Envy 17 Notebook PC

Processor:  intel Core i7 CPU  Q720 @1.60 GHz

Installed Memory:   6GB

System Type:  64-bit

Windows 7 Home Premium

ATI Mobility Radeon HD 5800 disply adapter

 

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‎09-18-2014 01:36 PM - edited ‎09-18-2014 01:43 PM

HP Recommended

Screenshot 2014-09-18 at 1.38.09 PM.png

Screenshot 2014-09-18 at 1.38.36 PM.png

Screenshot 2014-09-18 at 1.38.52 PM.png

 

What model number?

Its on the sticker......

 

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‎09-18-2014 01:52 PM - edited ‎09-18-2014 04:49 PM

HP Recommended

Model Number:  YL747UA#ABA

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‎09-18-2014 04:43 PM - edited ‎09-18-2014 04:48 PM

HP Recommended

Don't post your serial number.

 

Just post:

Product name

Product number

 

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