Question
Reply
 
Honor Student
cindyj2969
Posts: 2
Member Since: ‎11-12-2011
Message 1 of 3 (1,171 Views)

Screen on dv7 4060us laptop will not come on

I have a Dv7 4060us laptop that just about now is a yr. old,it will power up but my screen will not come on.

And when I contacted hp customer service as usual I got the run around, All they told me was it could be a software,hardware, or even the motherboard problem.Does anyone have any answers as to why this is happening? I also contacted a computer repair place and I was told that this model of laptop is on a defect list.

This is the 2nd hp I've owned that has taken a HUGE CRAP!!!!!!! only difference is the other lasted slightly longer,

they also said should consider getting together w/ a class action lawsuit against HP since they don't want to hold up to their end of a warranty. At this rate I will never purchase another hp computer again, because they can't even give descent customer service support but yet they want us to continue purchasing their products. 

 

Thamk you

Cindy

Associate Dean
wb2001
Posts: 4,862
Member Since: ‎09-28-2010
Message 2 of 3 (1,164 Views)

Re: Screen on dv7 4060us laptop will not come on

cindy,

read this:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02712015&lc=en&dlc=en&cc=us&product=5052178#not...

The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me points, and I perform better.

To say THANK YOU, press the white "thumbs up" on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
You can render both Solution and KUDO

HP DV7t i7 3160QM 2.3Ghz 8GB WIN7-64bit
Custom Asus P8P67 board, I7-2600k, WIN7 Pro 64bit, GTX670 2GB, 16GB RAM, 750W OCZ, 1T HD SATA 6Gb/s
HP m9200t CTO,Win7 Pro 32 bit. ASUS 550Ti 2GB, Rosewill 630W
HP m8100eCTO WIN7 Ultimate 32bit. XFX5670 1GB, Rosewill 530W.
Printer -- OfficeJet Pro 8600 Plus



Honor Student
cindyj2969
Posts: 2
Member Since: ‎11-12-2011
Message 3 of 3 (1,143 Views)

Re: Screen on dv7 4060us laptop will not come on

Thank you for the help on trying to solve the problem w/ my screen not wanting to come on after powering up,Turns out my computer does fall in the affected chipset.Again I'd like to say thank you.

 

Sincerely

cindyj2969

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation