11-12-2011 06:14 PM
I have a Dv7 4060us laptop that just about now is a yr. old,it will power up but my screen will not come on.
And when I contacted hp customer service as usual I got the run around, All they told me was it could be a software,hardware, or even the motherboard problem.Does anyone have any answers as to why this is happening? I also contacted a computer repair place and I was told that this model of laptop is on a defect list.
This is the 2nd hp I've owned that has taken a HUGE CRAP!!!!!!! only difference is the other lasted slightly longer,
they also said should consider getting together w/ a class action lawsuit against HP since they don't want to hold up to their end of a warranty. At this rate I will never purchase another hp computer again, because they can't even give descent customer service support but yet they want us to continue purchasing their products.
11-12-2011 06:46 PM
To say THANK YOU, press the white "thumbs up" on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
You can render both Solution and KUDO
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t CTO,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Printer -- HP OfficeJet Pro 8600 Plus
11-13-2011 03:01 PM
Thank you for the help on trying to solve the problem w/ my screen not wanting to come on after powering up,Turns out my computer does fall in the affected chipset.Again I'd like to say thank you.