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aerow15
Posts: 11
Member Since: ‎12-30-2009
Message 1 of 5 (3,038 Views)

Small white dot on my screen

Recently i noticed that there is a white dot on my screen (located just above the start up menu) does this means that my laptop screen is waering out?should i get it repaired,will HP replace my LCD?My laptop is still under warrenty as i bought it in Dec 09.This white dot is really worring me.

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MDmarcotte
Posts: 2
Member Since: ‎03-16-2010
Message 2 of 5 (3,026 Views)

Re: Small white dot on my screen

HP stands behind all its products could you please sstate the model and  product number of your computer and the size of the dot? Have you tried cleaning the screen and if so do you notice if its a chip in the screen, a scratch or pixellation? If its pixellation how big is the affected area? There are specific policies on screen defects and what is allowable or not to replace. Please give more information.

front line agent for HP
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aerow15
Posts: 11
Member Since: ‎12-30-2009
Message 3 of 5 (3,008 Views)

Re: Small white dot on my screen

[ Edited ]

My pc is DV6-2005 AX and serial is [text removed for privacy]. At first i thought it was some dirt and tried cleaning it but i found out that it was not and the size of the effected area is  *<-- this big and my screen also sometimes dims for a nano sec (i've posted about this earlier) and i thought is it because of this?

Regents Professor
Kalt
Posts: 3,462
Member Since: ‎11-19-2008
Message 4 of 5 (3,003 Views)

Re: Small white dot on my screen

 


aerow15 wrote:

My pc is DV6-2005 AX and serial is [text removed for privacy]. At first i thought it was some dirt and tried cleaning it but i found out that it was not and the size of the effected area is  *<-- this big and my screen also sometimes dims for a nano sec (i've posted about this earlier) and i thought is it because of this?


 

It sounds like a dead/stuck pixel.  If it's just one, it won't be replaced....several pixels have to go out  to get a replacement.

 

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Comptronic
Posts: 695
Member Since: ‎03-04-2010
Message 5 of 5 (2,988 Views)

Re: Small white dot on my screen

I also have only one.  Depending how you look at it, it could either be white or black dot.  It actually looks like my monitor has a little splinter. 

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