HP Support Forums
Join in the conversation.
02-12-2010 11:54 AM
hello, i have a new computor , which has a DVI and VGA output. the dvi does work, but the VGA doesnt and hasnt since i bought the computor, the screen resolution was set at lowest(800-600) and still doenst show anything, i have tried 3 monitors and the cable is working. i no longer have the monitor with the dvi output so i cant use my computor atm, if anything can be done please let me know.
02-13-2010 04:29 PM
you probably have a defective computer. You should contact HP asap before you get out of warranty.
also check to see if you have any of the defective nvidia graphics processors
In my case, I have an older nvidia chip which is also bad.
I have had bad luck with HP - they did not stand by their product when it is out of warranty, even though the product is defective. so I suggest you call them ASAP - and get ready for a long phone call.