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UnknownSearcher
Posts: 5
Member Since: ‎10-17-2011
Message 1 of 6 (1,178 Views)

Webcam not working properly

Hey there,
i have a HP Pavilion DV7-4060us Entertainment notebook PC, product number wq859ua with Windows 7 64 bit. 

 

I came across an issue with my HP Mediasmart Webcam. It is blurry and choppy for no reason. It was crystal clear when I first got this laptop. When using Skype the image is crystal clear again. However, if I use the HP Mediasmart Webcam, the pictures and videos come out very blurry. The Mediasmart is the only way I can really take pictures and or videos so this is a huge inconvience. I've been searching online, I've updated, uninstalled, reinstalled, disabled the driver, uninstalled the driver, updated almost all the drivers I could. The webcam seems to have a problem with JUST HP Mediasmart Webcam. I've also played with all the settings to try to fix this, and set them to the default after and nothing happened, still blurry. Please help. Thank you.

 

I hope this is the right section.

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 6 (1,150 Views)

Re: Webcam not working properly

Hi,

Uninstall current version of MediaSmart Webcam.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install latest version: MediaSmart Webcam here (version 4.2.3303  for 32/64 bit Win7).

Restart notebook and check the results.

 

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Top Student
UnknownSearcher
Posts: 5
Member Since: ‎10-17-2011
Message 3 of 6 (1,144 Views)

Re: Webcam not working properly

Hi there,

 


Thank you for your response but I've already tried that as stated above in my opening statement. I even tried it your way just in case, however it didn't change anything. I was already at the most current version.

Top Student
UnknownSearcher
Posts: 5
Member Since: ‎10-17-2011
Message 4 of 6 (1,138 Views)

Re: Webcam not working properly

I actually wound up fixing it myself! Sorry if I wasted any time!

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 5 of 6 (1,137 Views)

Re: Webcam not working properly

You should write how you solved this problem. This may help other user with the same issue.

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Student
angelenanieves
Posts: 1
Member Since: ‎04-03-2012
Message 6 of 6 (911 Views)

Re: Webcam not working properly

hi , when i got this laptop the web cam was  clear but now for some reason it is blurry / fuzzy. what can i do to get it fixed? i would really appreciate it .

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