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Honor Student
SurelyShirlock
Posts: 3
Member Since: ‎10-17-2010
Message 1 of 7 (10,674 Views)
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Webcam "Not ON" for Compaq Presario CQ62 215DX.

I got YouCam 4 as the upgrade and it says:

 

No Webcam detected. Try plugging in a webcam into your computer now. If you are using an intergrated camera, make sure that it is turned on.

 

My thing is is that I don't know how to turn it on. Also, in Device Manager, there is no Imaging Devices if that helps. I've had this computer for almost a month and had this problem since day one. I called Tech Support and he did not help me at all solving my problem.He said it's a "manufatcuring issue that cannot be fixed." I am willing to fix this so can somebody help me?

 

* Yes this product has a microphone & and webcamera too.

 

 

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 2 of 7 (10,661 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

Not really sure but i think it doesnt have a webcam since there is no imaging device on device manager nor your product details. here. It might be one of those models that has a dummy webcam lens, you might need to get that webcam seperately.

Honor Student
SurelyShirlock
Posts: 3
Member Since: ‎10-17-2010
Message 3 of 7 (10,636 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

Well, if its a fake or not there at all, why is there a little glass like thing in the middle? It makes it look like a web camera.

 

http://www.bbspot.com/reviews/wp-content/uploads/2010/06/Compaq-Presario-Laptop-CQ62-215DX.jpg

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 4 of 7 (10,628 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

As what the HP tech said its a "manufacturing defect that cant be fixed". I gues what they mean is its built that way. They cant send  you a webcam hardware because it didnt come with the computer in the first place. The glass like thing you see on top is really a hole for the webcam. But you dont have the hardware for it. You have to buy the built in webcam to fit there.

 

If you wanna make sure its not a hardware issue, consider reformatting windows. It there isnt an imaging device after reformat, theres really no webcam built in.

Honor Student
SurelyShirlock
Posts: 3
Member Since: ‎10-17-2010
Message 5 of 7 (10,620 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

Thank you. I'll ask my uncle to help me look at that, and I never thought of reformatting everything.

Student
siennaluver1314
Posts: 1
Member Since: ‎02-19-2011
Message 6 of 7 (7,592 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

See I have the same problem, and I have the exact same comptuer. It sounds to me like a rip off! It makes me so mad!

Student
Esryber
Posts: 1
Member Since: ‎03-06-2013
Message 7 of 7 (1,114 Views)

Re: Webcam "Not ON" for Compaq Presario CQ62 215DX.

how to turn on my webcame????

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