Question
Reply
 
Student
Edward609va
Posts: 1
Member Since: ‎08-21-2011
Message 1 of 7 (2,128 Views)

White blank screen G62 laptop

My laptop is almost 2 years old 1- over the past 2weeks when I am on the computer my laptop screen turns completely white - it happens after about 20 min of being on - sometimes I can press alt ctrl and delete and it comes back to the regular screen (very rare) it usually happens when I am watching a video but also happens when just surfing the web or using other programs it might take a couple of hours though -
Student
RDCE
Posts: 1
Member Since: ‎09-06-2011
Message 2 of 7 (2,092 Views)

Re: White blank screen G62 laptop

Usually it caused by incompatible vga device driver. You can try to change the vga device driver, either you downgrade or upgrade the current version installed. Hopefully it would solved your problem.. A feed back would be appreciated. :smileywink:

Student
flyerscout123
Posts: 1
Member Since: ‎01-28-2012
Message 3 of 7 (1,894 Views)

Re: White blank screen G62 laptop

I have the same problem. I learned that sometimes taking the battery out, while outside power is plugged in, works. It would be nice if an HP specialist would respond to this.

RDCE, where can you upgrade this?
Honor Student
jedavis4
Posts: 2
Member Since: ‎08-27-2012
Message 4 of 7 (1,572 Views)

Re: White blank screen G62 laptop

I too am having a problem with white screens on a HP G62 laptop.  I found that if I connect the laptop to an external monitor via HDMI, I can see the screen clearly on the external monitor - even when the laptop screen is all white.  I restored the system to before Windows 7 Service Pack 1 was installed and the laptop screen now works.

 

This is an unsatisfactory solution and will be temporary until the next time that Windows does an update.  HP needs to address this issue.

 

Thank you.

 

jedavis4

Honor Student
alberta_gamer
Posts: 2
Member Since: ‎10-21-2012
Message 5 of 7 (1,497 Views)

Re: White blank screen G62 laptop

[ Edited ]

I also had this happen to me today.  It has also been almost 2 years since I got this HP G62 laptop (2 years next month).

 

I woke my laptop up from hiberation as per usual and Windows came back just fine.  As soon as I tried to start Firefox, boom - I saw brief color streaks as the screen turned solid white and stayed that way.  They keyboard (caps lock light) was still working.  I thought Windows had crashed; I forcibly turned the laptop off and back on.  But the brief color streaks followed by a white screen returned almost immediately after turning it back on, before any other loading happened.  I connected to an external monitor and I saw that the login screen was there as per expected; it was only the display that was faulting.

 

I then turned the laptop off right from the login screen and left it for a few hours.  Then, I tried logging in again using the external monitor.  The white screen was back on the laptop.  But after I logged into Windows, I looked at the laptop and the screen had returned as per normal.  And it remains so now, about an hour later.

 

Not sure if this means my display is starting to fry, or if there was some weird display driver issue that somehow resolved itself by logging back into Windows.

Student
vishal_dreamer
Posts: 1
Member Since: ‎07-12-2013
Message 6 of 7 (1,033 Views)

Re: White blank screen G62 laptop

hi i've problem with my hp pevilion g6 1301tx..my laptop only displaying white blank screen..plz help me
Honor Student
alberta_gamer
Posts: 2
Member Since: ‎10-21-2012
Message 7 of 7 (1,028 Views)

Re: White blank screen G62 laptop

Try connecting your laptop direct to a regular monitor using the blue port with three rows of holes.  It is found on the left side of laptop, near the ESC key.  Then while connected to the monitor, if you can see the screen, reboot the laptop.  Then remove the connection to the regular monitor.  That's how I was able to fix a similar-sounding problem with my laptop.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation