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- HP Community
- Archived Topics
- Notebooks Archive
- Windows 8 drivers for HP notebooks with switchable graphics.
Create an account on the HP Community to personalize your profile and ask a question
01-09-2014 01:12 PM
Hi asdasd1213,
Welcome to the HP Forums! I see that you are having some problems installing a Radeon driver. Did you get an error message during installation? If so what was the error message. Do you have the link for the driver that you downloaded? What is your operating system?
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
01-13-2014 07:36 AM
Hi ashkanra,
I saw your post regarding finding a graphic driver for your Pavilion. There are no specific drivers for your model on Windows 8. If you can provide me with your hardware ID for your graphic card. I can't guarantee that I can find anything but it will help with the search. I have included a link it is for Windows 7 but if you search for Control Panel it will be the same from there.
http://www.wikihow.com/Find-Hardware-ID
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
01-14-2014 11:18 PM
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117683-1&cc=emea_middle_eas...
my os windows 8
01-15-2014 10:59 AM - last edited on 02-24-2017 02:45 PM by OscarFuentes
Hi asdasd1213,
What issues are you experiencing with your graphics that has you believing it didn't install correctly? Your particular model has switchable graphics meaning that you should have two wireless cards, one that handle the basic tasks and the Radeon card will handle the heavy lifting for video games and other graphically intense programs. Here is some information on switchable graphics. I would also suggest that you try installing the Intel driver as well at this link.
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
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