Question
Reply
 
Student
krm29646
Posts: 1
Member Since: ‎03-28-2012
Message 1 of 3 (7,683 Views)

adobe flash player won't install on my laptop.

i have a hp pavilion dv6 64 bit operating windows 7. i cant play games or watch media bc of adobe flash player wont install on my pc. any solutions would b a great help?

Provost
DavidPK
Posts: 32,669
Member Since: ‎09-24-2010
Message 2 of 3 (7,681 Views)

Re: adobe flash player won't install on my laptop.

Hi,

 

Try the following.

 

First, download the relevant Flash uninstall utility on the link below and save it to your Desktop.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if videos etc play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart Internet Explorer.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Student
carwen109
Posts: 1
Member Since: ‎08-18-2012
Message 3 of 3 (6,739 Views)

Re: adobe flash player won't install on my laptop.

Adobe Flash Player won't install on my laptop. I've had previous editions on my computer.

 also, You tube won"t play.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation