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Honor Student
pp6000ste
Posts: 2
Member Since: ‎05-30-2011
Message 1 of 2 (214 Views)

barely used dv9428nr. won't boot up. black screen. only fan goes on.being told nvidia is at fault??

was told nvidia is at fault. overheats .bad design... won't shut down. must remove battery to turn off. when turned on, screen black. no hard drive noise. only fan stays on from start up. am very upset. was my back up laptop...17 inch monster..... barely used 15 - 20 times in 3 or so years. i cannot believe that it let me down. is the motherboard replaceable or what. i do not know what to do...can someone advise...thanks....

Master's Graduate
Mahadev_Tech
Posts: 362
Member Since: ‎04-24-2011
Message 2 of 2 (211 Views)

Re: barely used dv9428nr. won't boot up. black screen. only fan goes on.being told nvidia is at faul

Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly

Although I am an HP employee, I am speaking for myself and not for HP.
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