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jeanet
Posts: 1
Member Since: ‎09-06-2011
Message 1 of 2 (99 Views)

blank screen

Help, I am able to hear sound on my laptop but no picture.

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Big_Dave
Posts: 20,149
Member Since: ‎07-17-2009
Message 2 of 2 (97 Views)

Re: blank screen

Hi,



Please identify your notebook/pc with more than the series number.

 

Look at the base/rear/side of the notebook/pc at the barcoded sticker.

 

Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  
###Do not post the serial number as it is personal information.###
c01931836.gif
Post the installed operating system version ( and whether it is 32 or 64-bit )

Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.

 

 

 

 

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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