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brobinson60
Posts: 1
Member Since: ‎02-08-2012
Message 1 of 2 (150 Views)

cannot get adobe flash player to install properly.

pavillion dm4-1060us-entainment notebook

 

I cannot get the adobe flash player installed. It downloads and then at 50% on the install it says close Internet explorer which I do. Then it zips to the end of the install and says its finished and installed. But when I go to fb to play the game it says I need to install it! My grandkids like to play games after school and many of their sites will not work with it!

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DavidPK
Posts: 33,727
Member Since: ‎09-24-2010
Message 2 of 2 (147 Views)

Re: cannot get adobe flash player to install properly.

 Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if game and videos play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart Internet Explorer.

 

Regards,

 

DP-K

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